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Hotel Polonia Krakow, Krakow

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From56US$ /night
Check-in
03Feb2025Select date
Check-out
04Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Basztowa 25, Krakow, Poland, 31-156

Hotel Polonia is a historic 3-star hotel located in the heart of Kraków's Old Town. The hotel offers a blend of classic architecture and modern amenities, making it a convenient base for exploring the city's rich culture. Guests can enjoy views of prominent landmarks such as the Słowacki Theatre and the city’s defensive walls. It is strategically positioned for easy access to numerous attractions, including the Main Market Square and St. Mary’s Basilica.

Location

Situated in Old Town, the hotel is close to many of Kraków’s iconic sites, including Wawel Royal Castle and the historic barbican. Public parking is available nearby at a cost of PLN 40 per day. The hotel is approximately 7.5 miles from John Paul II International Airport, with taxi services around PLN 70, and offers convenient access to public transport options.

Rooms

The hotel features 55 spacious rooms, many with views of either the Old Town or the garden. Each room is equipped with a flat-screen TV, air conditioning, and a private bathroom. Certain units include a seating area for guests to relax. Guests receive complimentary bottled water upon arrival.

Eat & Drink

The Polonia Restaurant specializes in traditional Polish cuisine, offering homemade delicacies such as pickled knuckle and spicy herring in cream. Guests can indulge in a wide range of regional dishes, all prepared with local ingredients. The restaurant aims to provide an authentic dining experience, showcasing Poland’s culinary heritage.

Leisure & Business

Hotel Polonia includes a conference hall that accommodates up to 24 guests, ideal for small meetings. The front desk staff are available to assist with arranging trips to nearby attractions, including the Wieliczka Salt Mine. Luggage storage is also provided for guest convenience.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
2 persons
14 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Deluxe King Room
Max:
2 persons
50 m² 
Bed options:
1 King Size Bed
Shower
Coffee machine
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Twin Room
Max:
2 persons
14 m² 
Bed options:
2 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Krakow400 ft
Airports
John Paul II International Krakow-Balice (KRK) 10.6 mi
Katowice (KTW) 65.8 mi
Train
Kraków Main Station1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Baggage storage
  • Elevator
  • Fire extinguishers

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

Basztowa 25, Krakow, Poland, 31-156
Map view
street view
Basztowa 25, Krakow, Poland, 31-156
Nearby
ul. Basztowa
Krakow Barbican
1300 ft
Museums
Cracow Historical Museum
1100 ft
Ul. Pijarska
Saint Florian's Gate
1500 ft
Museums
Czartoryski Museum
1500 ft
Mall
Galeria Krakowska
1200 ft
Church
Saint Cross Church
1600 ft
Monuments and Landmarks
Grunwald Monument
900 ft
Restaurants
Kocia Kawiarnia Kociarnia
1100 ft
Lubicz 1
Kalejdoskop
1200 ft
Westerplatte 1 Near the Main Railway Station
Papa Gelato
1200 ft
Lubicz 3
Glonojad
900 ft
2 plac Jana Matejki
Nicole Cafe
1300 ft
ul. Ludwika Zamenhofa 5/1

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Friendly staff
Noise from busy corner
Need for more thorough room cleaning
7.8/10
Very good
Rooms
7.2
Location
8.8
Service
8.3
Dining
7.2
Guest reviews
7.8/10
based on 10 reviews
8.5
8.5/10based on 3969 reviews
Katherine
United Kingdom, May  2024
8.2/10

The hotel is ideally situated between the old town and the train station, making it convenient for exploring both areas. The rooms are clean and well-equipped, though the soft beds might not be suitable for everyone. The service is incredibly helpful and friendly, especially accommodating special vehicle needs. The location is superb, with easy access to public transportation and key attractions. Dining options vary from fair to highly recommended, adding a bonus to the overall experience.

Rooms
8.0
The rooms were clean and comfortable, although the soft beds caused some discomfort.
Service
9.0
The service provided was very helpful and accommodating, making the stay pleasant.
Location
9.0
The hotel's location is excellent, right between the old town and the train station, with convenient access to tram routes.
Dining
7.0
Dining options varied from fair to highly recommended, with a mixture of traditional and European dishes.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay, catering to various needs.
Paul
United States of America, March  2024
8.0/10

My stay at the hotel was delightful. The rooms were clean and had everything I needed, but unfortunately, they smelt very badly of cigarette smoke. The staff were incredibly friendly and helpful. The location was absolutely fantastic, close to the train station and just a short walk to the Old Town. The dining experience was delicious, although I wished there was a bigger variety of options. Overall, a great stay with a few minor hiccups.

Rooms
7.0
The rooms, despite the cigarette smoke smell, were clean and had all the essentials like a kettle, hairdryer, and safe.
Service
8.0
The staff went above and beyond to assist us and were very friendly, although there were some loud conversations during certain times of the day.
Location
9.0
The location couldn't have been better, just a short walk to the Old Town and right next to the train station, making it super convenient for exploring the city.
Dining
8.0
The dining experience was wonderful with delicious options, though a bit more variety would have been nice.
Facilities
The hotel's facilities were great and had everything I needed during my stay.
Justin
United States of America, February  2024
8.0/10

My stay at the hotel was quite pleasant overall. The rooms, although basic, provided comfort and a decent level of cleanliness, with a need for more thorough cleaning under and behind the furniture. The service was friendly and accommodating, making my experience enjoyable, yet some encounters with staff at the front desk were a bit unpleasant. The location was very convenient, especially for those arriving or leaving by train, however, the bustling noise from the nearby busy corner was a downside. The dining options were excellent, offering a variety of choices to suit different tastes.

Rooms
7.0
The rooms were basic but comfortable, with a need for more thorough cleaning under and behind the furniture.
Service
8.0
The service was friendly, cultured, and discreet overall, however, some interactions at the front desk were slightly unpleasant.
Location
8.0
The hotel's location was hard to beat, especially for train travelers, but the noise from the busy corner was a drawback.
Dining
9.0
The dining experience was excellent, offering a wide choice of food that suited different preferences.
Facilities
8.0
The hotel offered a variety of facilities to enhance the stay.
Great location
Noise from busy corner
Steve
United States of America, January  2024
8.2/10

I thoroughly enjoyed my stay at the hotel. The rooms were old but clean, and I found them to be excellent overall, tastefully decorated with all the necessary amenities, including very comfortable beds. However, the brightness from the street lights outside the window could have been mitigated with blackout curtains.

Rooms
8.0
The rooms were clean and comfortable, though they could benefit from blackout curtains to reduce the brightness from the street lights outside.
Service
9.0
The staff was incredibly friendly and helpful, making check-in and parking hassle-free. Their service was wonderful throughout my stay.
Location
9.0
The hotel's location was fantastic, right beside the mall and train station, with a short walk across the park to the old town. It was efficient and convenient to reach various key areas in Krakow.
Dining
7.0
The dining experience was good, offering buffet-style meals with plenty of choices available. However, there were not enough tables to accommodate all guests simultaneously, making it a bit busy at times.
Facilities
8.0
The hotel facilities were satisfactory, providing everything needed for a comfortable stay.
Sam
United Kingdom, November  2023
8.4/10

The hotel offers spacious rooms with large beds, TVs, and fantastic showers, although some noise from the street may be present. The service was a mix of helpful and friendly interactions alongside some disinterested and unwelcoming moments. The fantastic location is perfect for exploring the old town and is easily accessible from the train and bus stations. The dining experience was exceptional with a variety of delicious options. Overall, a great value for money stay with a blend of positive and negative aspects.

Rooms
8.0
The room was spacious with a large bed and a fantastic shower, although some noise from the street was noticeable.
Service
7.0
The service was a mix of helpful and friendly encounters, with some instances of disinterested and unwelcoming attitudes.
Location
9.0
The hotel's location is fantastic for exploring the old town, easily accessible from the train and bus stations.
Dining
9.0
The dining experience was outstanding with a wide selection of delicious food at reasonable prices.
Facilities
9.0
The facilities provided were excellent, enhancing the overall stay experience.
Ed
United States of America, September  2023
8.2/10

The hotel has a great view in a great location near the old town and the railway station. The rooms were beautifully appointed and renovated, with gleaming hardwood floors and totally modern bathrooms, but it was quite loud due to being near a city-train station. The service was magnificent with friendly and helpful staff. The location was excellent with good public transport options, close to the center. The dining experience offered a mix of hot and cold buffet style but lacked choice for English guests.

Rooms
8.0
The rooms were beautifully appointed and renovated, with modern bathrooms and gleaming hardwood floors, but the noise from the nearby city-train station could be disruptive for light sleepers.
Service
9.0
The receptionists, porters, and restaurant staff were magnificent, friendly, kind, and accommodating. They were extremely helpful with requests.
Location
9.0
The hotel is excellently located near the old town and the railway station, offering good public-transport options and being a short walk from the center.
Dining
7.0
The dining experience offered a mix of hot and cold buffet style, always fresh and well-stocked. However, there could be more choices for English guests.
Facilities
8.0
The hotel offers a mix of facilities including housekeeping, airport shuttle, paid airport shuttle, and tours/ticket assistance.
friendly staff
noise
Alice
United Kingdom, August  2023
7.6/10

Staying at this hotel was a mixed experience. The rooms overlooking the courtyard were good overall, despite some issues with dust and hair. The lack of A/C and the street light right by the window on the 2nd floor facing Krakow Glowny station were minor inconveniences. The service was exceptional, with extremely friendly and approachable staff who went out of their way to assist with non-hotel related problems. The location was superb, near key attractions and with easy access to transportation, although some noise from the tram tracks was noticeable. The dining experience was adequate with a decent selection, but nothing exceptional. Overall, a decent stay with some notable highlights and drawbacks.

Rooms
7.0
The rooms overlooking the courtyard were good, despite some dust and hair.
Service
9.0
The service was exceptional, with very friendly and approachable staff who provided great assistance beyond hotel-related matters.
Location
8.0
The hotel's location was superb, with easy access to main attractions and transportation options, although proximity to the tram tracks could be noisy.
Dining
6.0
The dining experience offered a decent selection but nothing exceptional.
Facilities
8.0
The hotel offered all essential facilities for a comfortable stay.
friendly staff
noise from tram tracks
Jonathan
United States of America, May  2023
5.6/10

The hotel is situated along a noisy street with tram sounds even at midnight. The rooms consist of single beds pushed together, which led to an uncomfortable sleep experience due to the noise, old decor, bright light, and lack of cleanliness. However, the service was efficient and caring, arranging a garage for our motorbike, and the location was excellent for exploring Krakow's attractions. The dining experience was not ideal, with limited choices and layout issues. Despite the downsides, the hotel offers decent value for the money.

Rooms
5.0
The rooms were noisy, old, and not clean, affecting the overall stay negatively.
Service
7.0
The service was courteous and even helped arrange secure parking for our motorbike.
Location
9.0
The hotel's location was fabulous, allowing easy access to all of Krakow's tourist attractions.
Dining
5.0
The dining experience was subpar with limited choices and poor layout causing congestion.
Facilities
5.0
The facilities could be improved to enhance the overall guest experience.
Great Location
Noisy Rooms
Walter
United States of America, May  2023
8.8/10

My stay at the hotel was fantastic! The deluxe room I stayed in was very spacious and stylish, perfect for a comfortable stay. The excellent breakfast buffet and the friendly staff added a great touch to my experience. The hotel is clean and located in a convenient spot, with easy access to the train station. The only downsides were the absence of slippers and a fridge in the room, and the location slightly off the main street.

Rooms
9.0
I absolutely loved my deluxe room; it was spacious and stylish, offering a fantastic living space. However, I wish it had come with slippers and a fridge. Despite that, the room was still exceptional.
Service
9.0
The staff were always efficient, helpful, and cheerful, making my stay even more delightful. They assisted us with everything from departure details to recommendations.
Location
9.0
The location couldn't have been better for exploring the city and accessing transport hubs. It was a short walk to the galleria train station, and the surroundings were quiet and picturesque, ideal for a peaceful stay.
Dining
8.0
The dining experience was great, with a cozy cafe setting. The cold meats served were a delicious choice, and I enjoyed being so close to the old town and public transport options.
Facilities
9.0
The hotel facilities were top-notch, providing everything I needed for a comfortable stay.
clean
no slippers
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Rooms and Guests2 Guests, 1 Room